System problem

I'm experiencing a bootloop issue.

If your device restarts continuously, please try the following 1. Force restart the ...

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Unexpected Restarts

Confirm whether the issue is related with a specific application. If you are experienc...

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How can I back up my data?

1. In the settings menu, select "System"> "Backup".2. Select "Backup up to Google D...

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How can I perform a factory reset?

Within the settings menu, select "System" > "Reset." Please note that this will del...

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Reboot Issue

Reboot issues may be classified as the following,Reboot in standby: The device freezes...

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Dead Device/Frozen Display

When the phone appears to freeze or hang, please follow the troubleshooting steps list...

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Can't Power On

Issues that occur on phones when the power is on are usually related to one of the phe...

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