Order & Shipping

Learn more about your device with guides, shopping support, and more.

What is the difference between Priority shipping service and Standard shipping service?

Items shipped via priority are shipped by air which results in faster delivery times. Once a parcel is shipped via priority it will take 1 – 3 business days to arrive. Standard shipping is more economically friendly and will take up to 3 – 5 business days to arrive. We strongly suggest priority shipping as it is faster and a better overall experience.

Related articles

What should I do if my parcel is lost?

If you feel that your parcel is lost or missing, please contact support@global.ztedevi...

Read more 
Why is my order late?

Our shipping partners may experience delays during these unprecedented times. Please c...

Read more 
When will my pre-order ship?

Pre-ordered products will ship when the product becomes available. You will be notifie...

Read more 
Can I redirect my order to a different address if my order has already shipped?

Once your order has been dispatched, address cannot be changed. If you have filled wro...

Read more