What is warranty policy for the ZTE Devices?
ZTE devices purchased on eu.ztedevices.com come with a 2-year limited warranty, startin...Read more
If I return my device, when will I receive my refund?
If you paid by credit or debit card, refunds will be sent to the card-issuing bank wit...Read more
Can I purchase add-ons during the repair process?
Our repair services are strictly limited to repairing or replacing your device. We wil...Read more
Can I purchase specific parts for my device?
Unfortunately, we do not sell specific parts.Read more
If I return my device, do I have to pay for shipping?
In the DOA case, we will generate a waybill code, you just need to ship out your produ...Read more
What should I do if I received a broken phone?
Before we take you through the refund process, we would first like to apologize for th...Read more